Return policy

As an Al-zone company, we always think about the satisfaction of our customers. Since customer satisfaction is our first priority, we also offer a return service to customers.

But under what conditions are products returned?

• Return time: 14 days
• If the product is unused
• If the product is not damaged

The product is returned in any case if the above conditions are met. At Alzone.az, customer satisfaction is paramount to us. If you are not satisfied with our product for any reason, you can exercise your right to return it within 14 days from the date of purchase. The return process is extremely simple. Contact our contact center, our operators will explain all the steps to you and we will solve the process together. It is enough that the product is in its original packaging and unused. After the return is approved, your payment will be returned to you as soon as possible - in cash, by card or by transfer. No complicated process, no unnecessary bureaucracy. Every purchase at Alzone.az is reliable - because we sell security, not products.